Terms for purchases made through our store.
These Terms and Conditions govern purchases made through the Nelvqaro online store and should be read together with the policies displayed on the site.
Products & Pricing
We make reasonable efforts to present product descriptions, images, availability, and prices accurately. Product information and availability may be updated from time to time.
Light Appearance & Materials
Brightness, color tone, projection effect, glass appearance, wood grain, metallic finish, dimensions, and other details may vary slightly because of screen settings, room conditions, lighting, manufacturing tolerances, or material characteristics.
Installation & Electrical Use
Some products may require mounting, charging, powered operation, or installation. Customers should review product instructions and use compatible power accessories. Where electrical work is required, follow applicable local requirements.
Orders
Submitting an order does not require us to accept an order that cannot be processed, paid for, fulfilled, or lawfully completed.
Payments
Payment is handled through the methods available at checkout. Customers are responsible for providing accurate billing and payment information.
Shipping, Returns & Refunds
Shipping, return, cancellation, and refund matters are also governed by the applicable policies displayed on the Nelvqaro store.
Business Information
Contact customer support using the email or phone number shown in the business-information card.